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Privacy Policy

Your privacy matters to us. Here's how we protect and handle your information.

Information We Collect

At Quorivance, we collect information that helps us provide you with exceptional career development services. This includes information you provide directly to us, information we collect automatically when you use our platform, and information we receive from third parties.

Personal Information

Name, email address, phone number, professional background, career goals, and resume information you share with us.

Usage Data

Information about how you interact with our platform, including pages visited, time spent, and features used.

Device Information

Technical information about your device, browser, IP address, and general location data.

How We Use Your Information

We use the information we collect to deliver personalized career development experiences, improve our services, and communicate with you about opportunities that align with your professional goals.

Provide personalized career coaching and development recommendations
Match you with relevant job opportunities and career resources
Send you updates about our services and career development content
Improve our platform functionality and user experience
Conduct research and analytics to enhance our services
Ensure platform security and prevent fraudulent activity

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide you with our services or as required by law.

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, send communications, and analyze data. These partners are contractually obligated to protect your information and use it only for the services they provide to us.

Career Opportunities

With your explicit consent, we may share relevant portions of your professional information with potential employers or career opportunity providers. You always have control over what information is shared and with whom.

We will never share your personal information without your knowledge and consent, except as required by law or to protect our rights and the safety of our users.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure data storage, regular security audits, and strict access controls.

SSL encryption for all data transmission
Secure cloud storage with enterprise-grade protection
Regular security assessments and updates
Limited access to personal data on a need-to-know basis
Employee training on data protection best practices

Your Rights and Choices

You have significant control over your personal information. We believe in transparency and providing you with meaningful choices about how your data is used.

Access and Correction

You can access, review, and update your personal information at any time through your account settings. If you need assistance accessing or correcting your information, please contact us directly.

Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. You can request this information through your account or by contacting our support team.

Deletion Rights

You can request that we delete your personal information, subject to certain exceptions where we may need to retain information for legal compliance, dispute resolution, or other legitimate business purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Generally, we retain account information for active users indefinitely to provide continuous service. For inactive accounts, we may delete personal information after three years of inactivity, following a notification period where you can choose to keep your account active.

International Data Transfers

As a South African company, we primarily process and store data within South Africa. However, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Children's Privacy

Our services are designed for working professionals and individuals seeking career development. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected information from a child under 16, we will take immediate steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through email or a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and analyze how our services are used. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

Essential cookies for platform functionality and security
Performance cookies to analyze and improve our services
Preference cookies to remember your settings and choices
Marketing cookies to deliver relevant content and opportunities

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, please don't hesitate to reach out to us.

Email: [email protected]

Phone: +27514013901

Address: Plot 55 Kafferskraal, Klerksdorp, 2571, South Africa

Last updated: December 2024